Skip to content

Document Management System

Ask a question, get the document. AI search across every file, with access control built in.

Discuss your workflow
  • Conversational AI Retrieval (Ask)
  • Deep Full-Text Search
  • Retrieval-Time RBAC
  • Lifecycle & Approval Workflows

Sound familiar?

Shared drives hide what your team needs

  1. Invisible Information

    Important files get buried inside nested folders with unclear filenames, making documents and critical information difficult to find when they are needed.

  2. Incomplete Metadata

    Traditional search often fails when the correct keywords, client names, part numbers, or document details are not manually added to file properties.

  3. Outdated Document Versions

    Employees may accidentally work with outdated SOPs, unapproved contracts, expired price lists, or older document versions stored across different folders.

  4. Security & Information Leak Risks

    Shared drives often rely on broad folder permissions, which can expose sensitive financial, HR, contract, or business documents to users who should not have access.

Clear skies ahead

Search what is inside documents, not just their names

  1. Conversational AI Retrieval (Ask)

    Ask plain-language questions in English or Chinese and retrieve relevant documents, concise summaries, and source references using a local AI model.

  2. Deep Full-Text Search

    Search inside PDFs, Word files, Excel spreadsheets, and PowerPoint documents so important names, clauses, and part numbers can be found even when they are missing from filenames.

  3. Retrieval-Time RBAC

    Filter search results before answer generation so users only see and query documents they are explicitly authorized to access.

  4. Lifecycle & Approval Workflows

    Manage documents from draft to archive with approval routing, version history, controlled revisions, and Read and Understood acknowledgements.

  5. Smart Counterparty Directory

    Unify duplicate or aliased client and supplier names to improve document matching and provide a more complete transaction history.

  6. Automated Expiry Alerts

    Track document expiry and renewal dates with configurable reminders, including 30-, 15-, and 7-day notifications.

Try it yourself

Ask for a document

Tap a question. The system searches inside every file and only shows what that person is allowed to see.

Document searchSample

Ask for a document in plain words.

Your flight plan

From Document Upload to Instant Insight

  1. 1

    Guided Upload & Ingestion

    Upload files through a simple 3-step wizard with multi-tag metadata including Category, Department, Region, and Entity.

  2. 2

    Local AI Indexing

    The system automatically parses document contents, extracts full text, generates vector embeddings, and links access permissions.

  3. 3

    Instant Retrieval

    Query your document archive using natural language, structured filters, or exact keyword matches to retrieve relevant files and summaries.

A closer look at the process

Less searching, faster decisions, tighter control

  1. Faster document retrieval

    Find documents, clauses, quotations, invoices, and other information in seconds using natural-language questions, structured filters, or exact keyword search.

  2. Reduced manual searching

    Full-text indexing searches inside PDFs, Word documents, Excel spreadsheets, and PowerPoint files so staff no longer need to manually browse through nested folders.

  3. Stronger access control

    Retrieval-time role-based access control ensures users only see, query, and retrieve documents they are explicitly authorized to access.

  4. More reliable document versions

    Version control, revision history, and approval workflows help prevent staff from using outdated SOPs, unapproved contracts, or expired price lists.

  5. Cleaner counterparty records

    Deduplication and alias mapping unify different vendor and client names so related invoices, quotations, contracts, and other documents can be retrieved more accurately.

  6. Better expiry management

    Automated reminders at 30, 15, and 7 days before expiration help teams stay ahead of contract, license, and document renewal deadlines.

Worth a detour

How each department uses it

  • Legal & Procurement

    A permission-aware workspace for contracts, quotations, supplier documents, and procurement records.

    Best for
    • Clause Search
    • Renewal Tracking
    • Vendor Records
  • Finance & Accounts

    Search historical invoices, quotations, delivery notes, and supporting finance documents by content and metadata.

    Best for
    • Invoices
    • Quotations
    • Part Numbers
  • Human Resources

    Human Resources

    Centralize policies, employee handbooks, forms, and controlled HR documents with role-based access.

    Best for
    • Policies
    • Version Control
    • Acknowledgement
  • Operations & Engineering

    Operations & Engineering

    Retrieve SOPs, technical datasheets, manuals, price lists, and operational records across teams and regions.

    Best for
    • SOP Search
    • Datasheets
    • Technical Records

Where it is used

  • Legal and procurement teams

    Staff ask a question in plain language and get the right contract or clause, instead of opening folders one by one.

  • Finance and HR departments

    Access rules decide who can see each document, and expiry alerts flag agreements that are about to lapse.

  • Engineering and operations

    Staff search inside drawings, manuals and reports, and always open the latest approved version.

Connect the parts of the workflow that should work together.

  • Deploy Frontdesk DMS on your internal infrastructure with local GPU acceleration, private AI processing, and integration with your existing document workflows.
  • For custom automation or hardware integration not listed here, see our Custom Software Development.

Frequently Asked Questions

Frontesk DMS can be deployed on-premise with local language models so supported AI processing and retrieval remain within your organization-controlled infrastructure.

The DMS is designed to index common business formats including PDF, Microsoft Word, Excel, and PowerPoint files, allowing users to search text inside the document body as well as metadata.

Permissions are applied during retrieval. Search results are filtered according to the user's authorized folders, documents, roles, and departments before the system produces an answer or summary.

Yes. The conversational Ask experience can support natural-language questions in English or Chinese and convert them into targeted retrieval parameters for the authorized document set.

Yes. The workflow can track revisions, approval stages, lifecycle status, and expiry dates, with configurable reminders before important renewal or expiration deadlines.

Beginning our descent

Visit Us

Come to our showroom in Bandar Sri Damansara. Seeing and trying the system yourself is better than any brochure.

  • Showroom & Lab

    A-05-05, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

    hello@frontdesk.my

  • Technical Service Center

    A-06-07, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

Cleared to land

Tell us what you need.

No lengthy documentation needed. Just tell us your current workflow and operational bottlenecks. Our team will analyze your requirements and return with a practical implementation plan, system scope, and transparent pricing.

  • Free 1-on-1 consultation
  • Custom system architecture & workflow plan
  • Transparent scope, hardware specs, & cost estimate

Best for

    Business purpose

    Data capture and follow-up

    Implementation example

    Request a consultation