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Hotel POS System

A POS for resort outlets that posts dining, spa and venue charges straight to the guest's room folio.

Discuss your workflow
  • Direct Room & Guest Folio Charging
  • Specific Person Billing in Shared Room
  • Automated Buffet & Package Meal Redemption
  • Multi-Outlet & Resort Facility Management

Sound familiar?

When outlet POS and the front desk do not talk

  1. Unsynced Restaurant Bills

    Dining and bar bills get lost or delayed, causing guest to check out at front desk without paying for their food.

  2. Room Billing Confusion

    Hard to charge food bill to specific person when multiple guests or colleagues share the same hotel room.

  3. Manual Buffet Redemption

    Tracking breakfast and buffet package redemptions manually causes voucher errors and double serving mistakes.

  4. Mixed Resort Department Reports

    Outlets like spa, pool bar, and restaurant mix up daily sales reports, making shift balancing messy for finance.

  5. Paper-Based Venue Reservation

    Managing KTV rooms, meeting spaces, and anniversary dinner setups on paper leads to double booking errors.

  6. Forgotten Equipment & Extra Charges

    Cashiers cannot leave quick reminders for front desk to collect rented equipment or extra item charges before guest check-out.

Clear skies ahead

Features for hotel and resort outlets

  1. Direct Room & Guest Folio Charging

    Charge dining orders, drinks, and spa services directly to guest room folio with instant room status check.

  2. Specific Person Billing in Shared Room

    Select exact guest name from room occupant list so bills are assigned correctly when multiple guests share a room.

  3. Automated Buffet & Package Meal Redemption

    Check room package entitlement and process breakfast, lunch, or dinner buffet redemptions easily without manual paper coupons.

  4. Multi-Outlet & Resort Facility Management

    Operate POS terminals across hotel restaurant, pool bar, gift shop, spa counter, and watersports desk under one centralized system.

  5. Department-Specific Access & Reporting

    Set user permissions so each outlet manager only views sales reports, stock counts, and shift summaries for their own department.

  6. Venue, KTV & Event Space Booking

    Book KTV rooms, meeting rooms, buffet tables, and anniversary dinner setups directly from POS cashier terminal.

  7. Front Desk Remarks & Equipment Return Notes

    Allow cashiers to add internal notes to guest room folio regarding unreturned equipment, rental deposits, or extra pending charges before check-out.

  8. Complete POS Cashier & Bill Splitting

    Handle cash, credit card, e-wallet, bill splitting by item or seat, and table transfer easily during peak business hours.

  9. PMS & SQL Accounting Integration

    Connect to hotel PMS and SQL Accounting software to post daily revenue and inventory updates without duplicate work.

Try it yourself

Charge it to the room

Tap what the guest ordered, then charge it to the room. The menu and prices here are samples.

Your flight plan

A smooth workflow from POS order to front desk check-out.

  1. 1

    Take order or book venue

    Staff record table dining order, scan buffet redemption voucher, or reserve KTV room directly on POS terminal.

  2. 2

    Verify room and select guest name

    Staff search guest room number, choose specific guest name from room list, and charge bill to guest room folio.

  3. 3

    Add front desk remark

    Cashier attach internal note for front desk if guest rent equipment or require extra verification before leaving.

  4. 4

    Automatic sync and department report

    Bill posts instantly to PMS guest folio and updates daily department sales report automatically.

A closer look at the process

Charges on the room instantly, reports by department

  1. 1-Click Room Folio Charge

    Post restaurant and spa bills directly to guest room account with real-time room status and guest name verification.

  2. Department-Filtered Reporting

    Outlet managers access only their own department sales and shift reports without disturbing central hotel finance.

  3. Instant Front Desk Cashier Notes

    Pass quick notes to front desk automatically so unpaid fees, unreturned equipment, or special charges are caught early.

Worth a detour

Explore key software capabilities

  • Room & Folio Direct Billing

    Direct room folio posting module for hotel POS terminals.

    Best for
    • Room Charge
    • PMS Sync
  • Specific Guest Folio Charging

    Guest selector for room accounts with multiple occupants.

    Best for
    • Shared Room
    • Name Select
  • Buffet & Meal Voucher Redemption

    Meal package verification and redemption module.

    Best for
    • Buffet
    • Voucher
  • Multi-Outlet Resort POS

    Centralized POS system for all resort commercial outlets.

    Best for
    • Multi-Outlet
    • Facility
  • Departmental Sales Reporting

    Departmental Sales Reporting

    Restricted report module for department managers.

    Best for
    • Department
    • Reports
  • Venue & KTV Space Booking

    Reservation manager built into POS cashier screen.

    Best for
    • KTV
    • Meeting Room
  • Front Desk Cashier Remarks

    Front Desk Cashier Remarks

    Communication note tool between POS cashiers and front desk.

    Best for
    • Reminders
    • Equipment
  • Table & Bill Splitting POS

    Table & Bill Splitting POS

    Standard cashier and table management POS feature set.

    Best for
    • Table Split
    • Payment
  • PMS & SQL Accounting Integration

    Two-way sync connector with PMS and accounting software.

    Best for
    • PMS Sync
    • SQL Accounting

Where it is used

  • Resort restaurants and bars

    A guest signs the bill to their room and the charge appears on the folio straight away.

  • Hotels with buffet packages

    Package meals are redeemed at the outlet, so staff can see who has already eaten.

  • Properties with a spa, KTV or function rooms

    Each outlet sells on its own POS and reports its own sales by department.

Connect the parts of the workflow that should work together.

  • Our hotel POS system connects with hotel PMS software, electronic room key card systems, payment terminals, and SQL Accounting software.
  • Dining charges, venue rental fees, and spa bills transfer to guest room folios and accounting ledgers automatically without manual data entry.
  • To equip the lobby or front desk, see our Hotel & Resort Hardware, or connect to our Hotel PMS.
  • For LHDN e-Invoices on your bills and receipts, connect this system to our e-Invoice Integration.

Frequently Asked Questions

Cashier selects Room Charge on POS terminal, types room number, verifies guest name on screen, and posts bill directly to guest PMS folio in one click.

The system displays list of all registered guests in that room, so cashier can pick exact guest name to assign bill correctly.

Yes, staff can scan guest room QR code or key in room number on POS to check breakfast package entitlement and record redemption instantly.

Cashiers can type remark on POS order screen (like equipment rental or extra pending charge). This note pops up on front desk screen during guest check-out.

Yes, user permission controls allow outlet managers to view sales and shift reports for their own department only, keeping rest of hotel figures private.

Yes, POS includes reservation layout to book KTV rooms, meeting spaces, buffet tables, and special event setups directly from cashier counter.

Look for a POS that posts directly to the room. With this hotel POS, a guest at your café, shop or spa signs the bill to their room and the charge appears on their guest folio in the PMS immediately.

The front desk manages guest folios in the PMS. Each outlet adds its charges through the POS, and the front desk settles the full folio at check-out.

Beginning our descent

Visit Us

Come to our showroom in Bandar Sri Damansara. Seeing and trying the system yourself is better than any brochure.

  • Showroom & Lab

    A-05-05, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

    hello@frontdesk.my

  • Technical Service Center

    A-06-07, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

Cleared to land

Tell us what you need.

No lengthy documentation needed. Just tell us your current workflow and operational bottlenecks. Our team will analyze your requirements and return with a practical implementation plan, system scope, and transparent pricing.

  • Free 1-on-1 consultation
  • Custom system architecture & workflow plan
  • Transparent scope, hardware specs, & cost estimate

Best for

    Business purpose

    Data capture and follow-up

    Implementation example

    Request a consultation