Skip to content

Online Exhibitor Manual

One portal where exhibitors read the rules, submit forms, order booth services and pay.

Discuss your workflow
  • Exhibitor information hub
  • Document submission
  • Venue and contractor connection

Sound familiar?

Why running exhibitors by email and spreadsheet falls apart

  1. Endless Email Chasing

    Organizers spend hundreds of hours manually emailing individual exhibitors to collect risk assessments, safety forms, and booth plans.

  2. Lost Orders and Payment Confusion

    Processing PDF order forms and bank transfer slips manually creates missing requests, incorrect order counts, and billing errors.

  3. Slow Contractor Communication

    Forwarding electrical, furniture, and lighting orders to official booth contractors by email leads to delays on hall build-up day.

  4. Lack of Operational Visibility

    Without a central dashboard, it is difficult to see which exhibitors have not logged in, who missed form deadlines, or which payments are pending.

Clear skies ahead

What organisers use it for

  1. Exhibitor information hub

    Set up exhibitor information hub around the steps, rules and information your team already uses.

  2. Document submission

    Keep the people responsible for document submission working from one clear source of information.

  3. Venue and contractor connection

    Make venue and contractor connection easier to track, review and improve as the workflow grows.

Try it yourself

Tick off the exhibitor forms

Tap a form to submit it. Organisers see who has finished and who still needs a reminder.

Your flight plan

A simple 4-step workflow for exhibition organizers.

  1. 1

    Provide exhibition rules & order forms

    Share your technical manual, item price lists, deadline schedules, and official contractor contact details with our team.

  2. 2

    Custom portal setup & testing

    We configure your branded online exhibitor manual portal, electronic order forms, payment gateway, and contractor API links.

  3. 3

    Automated email invitation dispatch

    The system emails unique login links to confirmed exhibitors so they can read guidelines, submit forms, and order booth services.

  4. 4

    Live backend monitoring & reporting

    Organizers track real-time form submissions, view unpaid invoices, send email reminders, and export master operational reports.

A closer look at the process

A closer look at the process

Reminders sent for you, orders routed to contractors, accounts exported

  1. Automated Login & Deadline Reminders

    The portal automatically identifies exhibitors who have not logged in or completed forms, sending scheduled reminder emails without manual effort.

  2. Direct API Contractor Routing

    Orders for extra lighting, furniture, or power sockets route directly to official booth contractors through API connections.

  3. Instant Invoicing & Accounting Export

    Generate official quotations, tax invoices, and receipts automatically, with 1-click exports for SQL Accounting, AutoCount, or Excel.

Worth a detour

Modules for exhibitor tasks, orders and reporting

  • Digital Exhibitor Manual & Rules Reader

    Digital Exhibitor Manual & Rules Reader

    A digital document portal where exhibitors review hall regulations, move-in schedules, and acknowledge safety rules online.

    Best for
    • Venue Guidelines
    • Acknowledge Rules
    • PDF Download
  • Exhibitor Badge & VIP List Management

    Exhibitor Badge & VIP List Management

    A portal form where exhibitors submit staff badge names, nominate VIP guests, and buy extra passes online.

    Best for
    • Pass Allocation
    • Extra Pass Purchase
    • VIP Guest List
  • Direct API Contractor Order Gateway

    Direct API Contractor Order Gateway

    An order portal for extra furniture, power sockets, and spotlighting that connects directly to official booth contractors via API.

    Best for
    • API Contractor Link
    • Furniture & Lighting
    • Instant Order
  • Invoicing, Quotation & Accounting Sync

    Invoicing, Quotation & Accounting Sync

    A built-in financial engine that generates instant quotations, tax invoices, and receipts with online payment gateway integration.

    Best for
    • Auto Invoice
    • Payment Gateway
    • SQL Accounting Sync
  • Official Stand Contractor Nomination

    Official Stand Contractor Nomination

    A specialized form for custom-built booth exhibitors to submit non-official contractor details, booth designs, and safety documents.

    Best for
    • Risk Assessment
    • Design Approval
    • Security Deposit
  • Sponsorship & On-Site Ad Slot Booking

    Sponsorship & On-Site Ad Slot Booking

    A digital catalog where exhibitors browse and book remaining hall sponsorship packages, digital screen ads, or lanyard branding.

    Best for
    • Digital Ads
    • Lanyard Sponsorship
    • Real-Time Availability
  • Organizer Real-Time Status Dashboard

    Organizer Real-Time Status Dashboard

    An admin monitoring dashboard that shows which exhibitors have logged in, paid, or missed required document deadlines.

    Best for
    • Missing Form Tracker
    • Login Audit
    • Master Excel Export
  • Automated Email Dispatch & Deadline Chaser

    Automated Email Dispatch & Deadline Chaser

    An automated communication tool that emails unique login credentials to exhibitors and sends scheduled deadline reminder alerts.

    Best for
    • Unique Login Link
    • Scheduled Reminders
    • Delivery Tracking
  • Fascia Board & Directory Form

    Fascia Board & Directory Form

    A standardized submission form for exhibitors to enter exact fascia board company names and print directory product listings.

    Best for
    • Name Wording
    • Company Profile
    • Directory Export

Where it is used

  • Trade show organisers

    Exhibitors read the rules, submit their forms and order booth services in one portal.

  • Shows with many deadlines

    Reminder emails go out automatically to exhibitors who have not submitted a form.

  • Organiser operations teams

    A dashboard shows which exhibitors are complete, and orders are passed to the appointed contractors.

Connect the parts of the workflow that should work together.

  • Our online exhibitor manual platform integrates smoothly with official contractor ERP portals, FPX and credit card payment gateways, accounting software (SQL Accounting), and email automation tools.
  • Easily route furniture orders to contractors, issue tax invoices, and sync badge registration data directly to on-site check-in kiosks.
  • For guest sign-up and arrival, combine this with our Event Registration and Check-In & Badge Printing.
  • For LHDN e-Invoices on your bills and receipts, connect this system to our e-Invoice Integration.

Frequently Asked Questions

Yes! We build all forms, price lists, order items, and required document upload fields according to your venue guidelines and event rules.

We connect our portal to your official contractors via direct API integrations or automated email orders, ensuring item requests go straight to their systems.

Yes, all financial transaction records, quotation histories, and tax invoices can be exported or automatically synced into accounting software like SQL Accounting.

The organizer backend includes a live dashboard that highlights exhibitors who have not logged in, completed required forms, or paid outstanding invoices, complete with 1-click email chasers.

No. Exhibitors receive a secure, unique login email link from the system that brings them directly into their assigned booth portal.

Beginning our descent

Visit Us

Come to our showroom in Bandar Sri Damansara. Seeing and trying the system yourself is better than any brochure.

  • Showroom & Lab

    A-05-05, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

    hello@frontdesk.my

  • Technical Service Center

    A-06-07, Ativo Plaza, No. 1, Jalan PJU 9/1, Damansara Avenue, Bandar Sri Damansara, 52200 KL

    +603 7890 2655

Cleared to land

Tell us what you need.

No lengthy documentation needed. Just tell us your current workflow and operational bottlenecks. Our team will analyze your requirements and return with a practical implementation plan, system scope, and transparent pricing.

  • Free 1-on-1 consultation
  • Custom system architecture & workflow plan
  • Transparent scope, hardware specs, & cost estimate

Best for

    Business purpose

    Data capture and follow-up

    Implementation example

    Request a consultation