Exhibitor Service Centre
For venues: one permanent portal where exhibitors at any show order power, water, internet and rigging, and pay online.
Discuss your workflow- Service booking management
- Invoices and credit notes
- Registration and third-party integration
Sound familiar?
Why paper utility orders cause disputes on the floor
Inconsistent Forms Across Events
Venue operations teams struggle to track orders when every visiting show organizer uses different spreadsheets and paper submission formats.
On-Site Floor Surcharge Disputes
Late power or water requests on build-up day create long queues at venue service counters and slow down on-site payment processing.
Miscommunication with Floor Technicians
Electricians and plumbers receiving paper order lists leads to missed power drops or incorrect utility connection locations on the exhibition floor.
Delayed Revenue Reconciliation
Manually matching multi-event utility payments with venue accounting systems creates financial delays and billing discrepancies.
Clear skies ahead
What venues use it for
Service booking management
Set up service booking management around the steps, rules and information your team already uses.
Invoices and credit notes
Keep the people responsible for invoices and credit notes working from one clear source of information.
Registration and third-party integration
Make registration and third-party integration easier to track, review and improve as the workflow grows.
Try it yourself
Order booth services
Tap what the booth needs, then send the order.
Your flight plan
A simple 4-step workflow for venue operators and exhibitors.
- 1
Configure master venue rate cards
Define standard venue pricing for power drops, water supply, internet, rigging points, and late-order surcharge rules.
- 2
Link hosted events to venue portal
Assign upcoming trade shows and exhibitions to the portal so exhibitors can select their show and booth number.
- 3
Exhibitor order submission & payment
Exhibitors log in, select required booth services, submit venue safety forms, and complete online payment via FPX or card.
- 4
Floor dispatch & automatic invoicing
Venue engineering crews execute installations using live floor order maps while tax invoices sync automatically to accounting.
A closer look at the process
Orders placed online, technicians dispatched digitally, revenue reconciled
Instant Online Utility Ordering
Exhibitors browse standard venue service rate cards, select booth specifications, and pay online weeks before arriving at the venue.
Digital Technician Dispatch
Paid utility orders convert directly into digital work tickets for venue electricians, plumbers, and IT setup crews.
Direct Accounting & ERP Integration
All sales generate official tax invoices automatically, syncing financial transactions straight into venue accounting systems like SQL Accounting.
Worth a detour
Modules for venue services and floor operations
Electrical Power & Main Drop-Down Ordering
An online ordering module where exhibitors select required electrical power capacity, isolators, and sockets for their booth.
Best forWater Supply, Plumbing & Compressed Air Hookup
A service module for booking venue floor plumbing connections, water inlet/outlet points, and compressed air lines.
Best forSuspended Banner & Heavy Rigging Point Allocation
A portal module where custom booth builders submit ceiling rigging point requests, structural weight calculations, and banner heights.
Best forHigh-Speed Dedicated Fiber & Temporary Wi-Fi
A digital portal form for ordering dedicated internet lines, static IP addresses, or booth-specific high-bandwidth Wi-Fi.
Best forOn-Site Logistics, Forklift & Storage Handling
A logistics scheduling module for booking venue forklift assistance, loading bay time slots, and empty box storage.
Best forExhibitor Catering & Booth Food Service
A digital menu for ordering venue-prepared staff meal boxes, coffee machine rentals, or VIP cocktail catering directly to booths.
Best for
Venue Floor Map & Operations Dashboard
An interactive admin floor map showing real-time utility installation statuses, paid orders, and outstanding floor tasks per booth.
Best for
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Where it is used
Convention centres and exhibition halls
Exhibitors at any show order power, water, internet and rigging from the venue online and pay by FPX or card.
Venue technical teams
Technicians receive digital work orders for each booth instead of paper forms.
Venue finance departments
Tax invoices and credit notes are issued from the same portal, so revenue can be reconciled after each show.
Connect the parts of the workflow that should work together.
- Our Exhibitor Service Centre portal integrates smoothly with venue management platforms, FPX and credit card payment gateways, accounting software (SQL Accounting / enterprise ERPs), and floor mapping tools.
- Easily dispatch electrical and plumbing work orders to venue technicians, issue official tax invoices, and reconcile multi-event venue service revenues.
- For guest sign-up and arrival, combine this with our Event Registration and Check-In & Badge Printing.
- For LHDN e-Invoices on your bills and receipts, connect this system to our e-Invoice Integration.